Network Operations (NOC)

We have a secondary support team available on-site at our data center 24 hours per day with full customer support capabilities with advanced network diagnostics, hardware fail testing, incident response, etc. available within a 15 minute window. Our core staff has specialties in Technical Support, Server Setup, Database Administration, Advanced Networking, Security, Migrations, System Restoration, while our elite customer teams can provide virtually anything our customers need.

  
  • Physical location with full off-site virtual mirrors in case of sustained outage
  • On-site Basic Staff 24x7x365, Concierge Staff within 15-minutes incl. holidays
  • Help Desk Outsourcing for Customers with at least 4 Servers
  • System and Network Monitoring
  • Hourly/Daily/Weekly Vulnerability Scanning
  • Managed Security Services
  • HELP DESK OUTSOURCING

    Our trained staff is available around the clock, nights, weekends, and holidays to supplement your team's after hours help desk services, network monitoring, and other services providing 24x7x365 coverage for your team while limiting the number of after hours work your staff must support.

      
    • We Take Your Support Calls
    • Receive Daily Activity Reports
    • Download or Stream the Calls
    • White Labeling is available
    • Extension of Your Team
    • Issue escalations
    • Train us to take your common Tier 1 calls
    • Firewall management
    • Adds / Moves / Changes
    • SYSTEM MONITORING

      Monitor performance and availability of network devices, track bandwidth usage, and improve network, server, and application performance to meet ever changing business demands. Get a complete picture of your network by understanding wired, wireless, virtual, server environments.

        
      • Daily backups with 2 week retention
      • Monthly Vulnerability Scan
      • OS Security Patching
      • DDoS Detection and Mitigation
      • 24x7x365 Coverage
      • VULNERABILITY SCANNING

        Vulnerability Scanning provides you with information that can be used to protect your website or server

        • Stay Informed. Knowledge is Power
        • Get alerts about latest exploits.
        • Notifications of new Security Patches.
        • Identify your unique risks.
        • Help Protect Your Business
        • Reduce Your Risk Levels
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          ackers are ALWAYS working on new ways to gain access to websites and servers. Keeping track of the security patches needed to protect against known exploits can be challenging and time consuming. Once a hacker discovers a new exploit they immediately begin targeting websites that contain the new exploit. Vulnerability Scanning is a great tool to stay informed about the current weaknesses in your website security. Many hosting providers will perform a vulnerability scan for you when requested. The report you receive should contain a list of any vulnerabilities discovered, the risk level of each item, as well as the action items needed to remove the vulnerability. Running regular vulnerability scans at least monthly and performing the recommended actions, dramatically reduces the risk of your website being exploited by a hacker.

          MANAGED SECURITY SERVICES

          n today's world of rising security threats, it is not enough to rely exclusively on automated tools. Leverage Hostirian's team so you can focus on what is important to you business .

            
          • DDoS Detection & Mitigation
          • Computer Vulnerability Scanning
          • Threat Source Indentification
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